Values

The Office of Enrollment Management is committed to providing high quality service.  There is a strong correlation between student satisfaction and recruitment and retention.  Consequently, our enrollment success is predicated on our ability to serve.  We intend to exceed expectations of those we serve by:

  • Removing unnecessary barriers to students
  • Reviewing all policies and procedures on a regular basis
  • Adopting a “first in the mailbox” approach when responding to student requests
  • Providing accurate and timely information
  • Anticipating student needs
  • Simplifying, simplifying, simplifying
  • Shifting roles from regulators to educators
  • Facilitating student mastery of enrollment processes
  • Providing convenient services 
  • Identifying and solving system problems
  • Becoming as invisible as possible to the   student user
  • Creating a culture that values service and fosters mutual respect between staff and those they serve. 
 

One of 34 U.S. public institutions in the prestigious Association of American Universities
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
—ALA
23rd nationwide for service to veterans —"Best for Vets," Military Times
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